The Email Thread That Never Ends

The Email Thread That Never Ends

Our office has one rule: never reply to an all-staff email. But every week, someone breaks it. It starts innocently—someone asks about the new software update. Instead of a simple response, we get 47 emails. “Thanks!” “Got it!” “Can you clarify?” and my personal favorite: the accidental “Reply All” where someone shares an awkward personal message meant for one person. Last week, someone wrote, “We should get lunch this week, babe,” and the entire office saw it. I live in fear of my inbox every time IT sends a mass email.

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